SyslogIT FAQ's
Please read the following Frequently Asked Questions to quickly resolve your issues.
Please
contact us
if the following
information does not solve your problem.
I just installed the 30 day trial, but I don't see data displaying.
HOSTS: Real LAN or WAN hosts must be entered in the "Hosts" before
data will show in most of the tabbed display grids. However, you should see live data in the last tab (Live Syslog)
if the following UDP Ports are opened. Read below.
TRIAL DAY: The trial day maybe expired.
Contact us
for
further assistance.
IP/PORT: Your Network Firewall or Router appliance must be setup to send syslog data to the
workstation IP which SyslogIT is installed. Use port 514 UDP.
DAEMONS: SyslogIT uses port 514 UDP to import syslog data. You must STOP
any program or service (Daemon) that uses this port. ie... kiwi syslog daemon...
FIREWALL: Your Operating
System (O/S) maybe blocking port 514 UDP.
Temporarily disable
the O/S firewall
for trouble-shooting purposes and run SyslogIT again.
ANTI-VIRUS: You
may have an Anti-Virus program blocking port 514 UDP. Temporarily disable all Anti-Virus
functions like Spyware and Internet Work protection trouble-shooting purposes and
run SyslogIT again.
Does SyslogIT import existing syslog files?
Yes, starting with version 2.0 released 08/03/2007.
Import speeds average 57 log lines per second.
Do I have to enter every network computer into 'Hosts' before SyslogIT
will show syslog data?
No, all hosts are automatically added to the console 'Hosts'.